Privacy Policy
Reviewed June 1, 2023
1812 Productions is concerned about protecting the privacy of our website visitors. 1812 Productions does not collect personally identifying data, such as names, addresses, or email addresses, except when voluntarily submitted by website visitors. Our site uses online software and forms through which our patrons and donors purchase tickets, request information, and secure other goods and services. We use these services (Mailchimp and Audienceview, as of January, 2022) to collect buyer contact information such as names, email addresses, mailing addresses, and financial information. Contact information from our order forms or information request forms is used to fulfill orders and send information about 1812 Productions to our patrons by email or postal mail. A patron’s contact information is also used to contact the patron when necessary. Information that 1812 Productions collects is used to make our website more useful by helping us learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits. The information we receive depends on what you do when visiting this site. In general, we receive two types of information: the personal information you provide voluntarily, and anonymous aggregate information about users as a whole.
Personal Information
We may request personal information when you buy tickets or merchandise or register for any online programming or special events. This personal information may include your name, email address, phone number, street address, etc.
Aggregate Information
Because of the way Internet computer servers work, we receive certain types of information about general activity at 1812 Productions’ website. This does not include personal identifying information but does include the number of times 1812 Productions’ website is visited, which pages are requested most, the domain names (such as “gmail.com” or “outlook.com”) from which visitors are coming, and the date and time of each visit. 1812 Productions uses functionality provided by its website host, Squarespace, to compile this information into an aggregate form for statistical analysis and reporting. These reports track website activity overall rather than on an individual level.
The personal information you voluntarily provide is used to fulfill your requests, such as ticket orders, merchandise orders, or requests to join our email list. Because aggregate information does not include personal identifying information, we cannot use aggregate information to identify you. We review it for statistical purposes. This helps us continue to build a better website for you. We occasionally disclose aggregate data to third parties (such as potential advertisers or grant-making organizations that request this information as a part of their grant-making process).
Security
1812 Productions’ website is hosted by Squarespace which uses Secure Socket Layer (SSL) technology. All monetary transactions are handled through our ticketing service, Audienceview, which also uses SSL technology. Audienceview, in turn, uses Authorize.net to complete transactions. Authorize.net also uses SSL technology. SSL provides strong encryption and security for processing online transactions. If you experience any difficulty or prefer to place your order by telephone, please contact 1812 Productions’ box office at 215-592-9560.
Choice/Opt-Out
If you no longer wish to receive email updates and special offers from 1812 Productions, you can click the “unsubscribe” link an email you’ve received from us, or you can contact us directly at info@1812productions.org to request that we no longer send you non-essential email communication. Unless otherwise requested, we will continue to keep your email address on file if we need to contact you with specific business information (such as a seating request you made, or a request to exchange tickets).
If you unsubscribe from our email list, but later wish to rejoin, you must contact us directly at info@1812productions.org to fulfill that request.
Links
1812 Productions may provide links to other third-party websites, and other websites may provide links to 1812 Productions’ website. Third-party websites operate according to their own terms of use and privacy policies. 1812 Productions has no control over such third-party websites, and therefore you acknowledge and agree that 1812 Productions is not responsible for the availability of such third-party sites and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites. You further acknowledge and agree that 1812 Productions will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, advertising, products, or other materials on or available from such sites.
Consent
By using 1812 Productions’ website, you consent to the collection and use of information as described above. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of the types of information we collect, how we use it, and under what circumstances we disclose it.
Contacting 1812 Productions
If you have any questions about 1812 Productions, contact us at 215-592-9560 or at info@1812productions.org.
Collection of Data
Your username, email address, or other submissions that you make on this site may contain your real name or other personally identifiable information and, as a result, may appear on this site. Like many websites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. Information about how advertising may be served on this site (if at all) is set forth below.
Use of Data
We may use Data to customize and improve your user experience on this site. We will make efforts so that your Data will not be provided to third parties unless (i) provided for otherwise in this Privacy Policy; (ii) we obtain your consent, such as when you choose to opt-in or opt-out to the sharing of Data; (iii) a service provided on our site requires the interaction with or is provided by a third party, by way of example an Application Service Provider; (iv) pursuant to legal process or law enforcement; (v) we find that your use of this site violates our this Privacy Policy, Terms of Service, other usage guidelines or is deemed reasonably necessary by us to protect our legal rights and/or property; or (vi) this site is purchased by a third party whereby that third party will be able to use the Data in the same manner as we can as set forth in this Privacy Policy. In the event that you choose to use links that appear on our site to visit other web sites, you are advised to read the privacy policies that appear on those sites.
Cookies
Like many web sites, we may set and use cookies to enhance your user experience, such as retaining your personal settings. Advertisements may appear on our web site and, if so, may set and access cookies on your computer and is subject to the privacy policy of those parties providing the advertisement. However, the companies serving the advertising do not have access to our cookies. These companies usually use non-personally identifiable or anonymous codes to obtain information about your visits to our site.
Editing or Deleting Your Account Information
We provide you with the ability to edit the information in your user account that you provided to us during registration by using your personal page configuration area. You may request deletion of your user account by contacting us. Content or other data that you may have provided to us and that is not contained within your user account, such as posts that may appear within our forums, may continue to remain on our site at our discretion even though your user account is deleted.
Changes to this Privacy Policy
We may make changes to this Privacy Policy from time to time. We will notify you of substantial changes to this Privacy Policy either by posting a prominent announcement on our site and/or by sending a message to the e-mail address you have provided to us that is contained within your user settings.
NO GUARANTEES
While this Privacy Policy states our standards for maintenance of Data and we will make efforts to meet them, we are not in a position to guarantee these standards. There may be factors beyond our control that may result in disclosure of Data. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of Data.